Fromni. Chatbot Features
🔗 8 Communication Channels
Set up cascading messaging across:
📨 Standard Altegio notifications
You can not only send all the standard types of Altegio notifications, but also add text formatting, attach buttons, images and files to messages, add different text for different channels.
📣 Mass mailings
You can launch mass mailings to selected segments from both the Altegio interface and the Fromni interface. Using both the Altegio database and the database from your CRM.
💬 Chat in Altegio
You can communicate with your customers directly from the Altegio interface. All customer dialogues are in one window, as well as a chat with a specific customer right in the appointment card.
🤖 “Appointment confirmation” bot
The chatbot will remind the client about the appointment and ask them to confirm it. Depending on the client's response, the appointment status will change automatically. If the appointment is canceled, the slot will be released for other clients and the manager/master will receive a notification about the cancellation.
🤖 “Collecting positive reviews” bot
The chatbot will ask the client to rate the appointment. If the rating is positive, the bot will offer to write a review on public resources (that you choose). If the rating is negative, the bot will also collect feedback, but this information will only be sent to you by email.
🤖“Frequently Asked Questions” bot
The chatbot will help clients to book or cancel an appointment, tell how to get to you, and give your customers preliminary advice on other frequently asked questions.
🔧 Chatbot builder
You can create your own chatbots yourself, without programming skills, in a user-friendly bot builder. Or our team can help you with this!
👥 Multi-account
If you have several locations, it will be very easy for you to manage their settings in the Fromni interface. Clients with 120+ branches confirm this! 😊
📊Detailed Analytics
The “Statistics” section in Fromni will help you analyze launched mailings.
Why do you need Fromni. Chatbot?
💸Save money
Cascading mailings can save up to 60% of your mailing budget.
⏳Free Up Your Administrator's Time
Chatbots handle repetitive tasks, saving your administrator 2+ hours daily. (See "Features" above for examples.)
🔄 Reconnect with Clients
Use "Invitation for a repeat visit" to bring back "lost customers" and remind clients that it's time to visit you.
How much does Fromni. Chatbot cost?
Prices start at 10 €/month (details in the "Pricing" tab).
Pricing is based on the number of subscribers. A subscriber is a client you've communicated with at least once in a month. The subscriber count resets every month. For example, if you communicated with 100 clients last month and 100 new clients this month, you have 100 subscribers, not 200. The "Up to 100 Subscribers" plan would be suitable for you.
How to connect the integration?
Go to "Integrations" -> "Notifications" -> "Fromni. Chatbot" and click "Connect". Follow the subsequent steps.
Use the detailed instructions.
Get a free 10-day trial of Fromni. Chatbot!
Contact us
Email: support@fromni.com
Telegram: https://t.me/AndreyFins
WhatsApp: https://wa.me/358505551184
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