Altegio features

Altegio is an all-in-one cloud-based platform that empowers service companies to automate their business processes with ease. With Altegio, businesses can leverage the latest cutting-edge technologies, such as an online booking widget, a custom-branded mobile application, financial and inventory management tools, detailed analytics, a loyalty program, SMS and email marketing, IP telephony, and much more.

Online booking widget

  • User-friendly online booking widget that can be easily customized to match your brand's style
  • Simple and hassle-free installation on your website and partner platforms
  • Lightning-fast performance on all devices, including smartphones and tablets
  • Employee reviews that help you build trust and credibility with your customers
  • SMS verification to confirm clients' phone numbers and prevent fraudulent bookings
  • Automatic SMS notifications for booking confirmations, visit reminders, feedback requests, and other pre-defined templates
  • Secure online payment options for customers to pay for their services
  • Multiple booking options for customers to book appointments with multiple specialists and for multiple services in one go
  • Smart scheduling feature that suggests the nearest available time slots for appointments
  • A personalized client account where customers can view their visit history, and loyalty cards, and reschedule or cancel appointments
  • Widget translation to more than 25 languages, making it easy for international customers to use
  • Integration with Google Analytics to track website and booking widget performance
  • Easy selection of city and location for large chains, simplifying the booking process for customers across multiple locations.

Appointment calendar

  • User-friendly online calendar that can be easily accessed from any device, with 100% adaptation to mobile devices
  • Compact and full-view modes provide different viewing options based on your needs
  • Automatic equipment and office occupancy control, ensuring accurate scheduling and preventing overbooking
  • Easy-to-use scheduling feature that allows you to set up appointments and manage your schedule in one window
  • Convenient single window for viewing bookings and client data, providing quick access to important information
  • Comprehensive logging of administrator actions for enhanced accountability and transparency
  • Support for IP telephony, enabling you to make and receive calls directly from the platform
  • PUSH notifications for real-time updates about rescheduling and cancellations, helping you stay on top of your schedule
  • Mobile application designed specifically for administrators, allowing you to manage your schedule and bookings on the go with ease.

Client Database 

  • Convenient single window for viewing all customer data, including contact information, visit history, and preferences
  • More than 20 types of SMS and email notifications to keep customers informed and engaged
  • Easy segmentation of customers by categories, such as age, gender, or visit frequency, for targeted marketing and promotions
  • Customer search by more than 20 different parameters, allowing you to filter customers based on specific criteria
  • Multi-channel communication options, including SMS, email, and PUSH notifications, for personalized newsletters and updates
  • Chain visit history, enabling you to track customer visits across multiple locations
  • Identification of multiple customer numbers to prevent duplicate bookings and streamline customer data
  • Secure file storage and commenting features for customer-related notes
  • Advanced customer preference analytics to gain insights into customer behavior 
  • Discount and bonus options to reward loyal customers and incentivize repeat visits.

Financial and inventory control

  • More than 5 analytics reports to gain insights into sales, expenses, and inventory performance
  • Customizable payroll calculation charts to accurately calculate employee salaries and wages
  • More than 30 calculation rules and criteria, making it easy to set up and manage financial calculations
  • Single database of all inventory operations and documents, providing easy access to critical data
  • Capability to work with multiple stores, streamlining inventory management across locations
  • One-click payment functionality for fast and secure transactions
  • Capability to download any report as an Excel file, allowing for easy data manipulation and analysis
  • Sales and consumable materials analysis to identify trends and make informed business decisions
  • Bills of materials and inventory check features to help you stay on top of inventory levels and optimize ordering processes
  • Inventory balance tracking to ensure accurate stock management
  • Control of settlements with suppliers to manage vendor payments and ensure timely and accurate accounting
  • Support for barcode scanners, enabling fast and efficient inventory management.

Analytics and Statistics

  • More than 10 detailed analytics reports to gain insights into various aspects of your business
  • Basic metrics of the salon, the specialist, or the administrator in one window, allowing for easy access to key performance indicators
  • Comprehensive analytics on employees, clients, and services, enabling you to track performance and identify areas for improvement
  • Customer retention rate analysis to evaluate the effectiveness of your customer retention strategies
  • Statistics of online bookings by sources, providing insights into the effectiveness of your marketing channels
  • Support for chain locations, making it easy to manage multiple locations from a single platform
  • Capability to download any report as an Excel file, allowing for easy data manipulation and analysis
  • Sales and revenue reports to track your financial performance and identify opportunities for growth
  • Inventory reports to track inventory levels, monitor stock movement, and prevent stockouts.

Loyalty program

  • Cumulative discount systems and cashback options to reward customer loyalty and incentivize repeat business
  • Gift cards and memberships to offer flexible payment options and attract new customers
  • Referral program for clients, encouraging them to refer friends and family and earn rewards for successful referrals
  • Multi-channel communication options, including SMS, email, and push notifications, to keep customers informed about discounts and bonuses
  • Automatic issuing of discounts on the first online booking to incentivize new customers and encourage online bookings
  • Fraud protection measures, such as phone number verification, to prevent fraudulent activities from both clients and employees
  • Automated loyalty programs to reward customers for frequent visits and purchases
  • Integration with social media platforms to increase brand awareness and reach a wider audience

Mobile application for clients

  • All features available in online booking, whether on your website or other sources
  • Single, intuitive booking interface for a seamless customer experience
  • PUSH notifications, allowing customers to save on SMS notifications and stay updated with newsletters and promotions
  • Geolocation and range determination of your company for easy location-based searches
  • Repeat booking functionality, enabling customers to easily book appointments again with just a few clicks
  • Customized design to match your brand's style and aesthetic
  • Free support and updates to ensure that your app stays up-to-date and optimized for performance
  • Application supported by Altegio technical specialists, providing expert assistance whenever you need it
  • Ability to place the application on your own accounts in the AppStore and Google Play, making it easy for customers to find and download your app.


  • IP telephony integrations with providers such as MCN Telecom and Sipuni, allowing for easy phone communication with customers
  • Online payment integrations to securely accept payments from customers
  • SMS notification module integrations with providers such as IMOBIS, Pronto SMS, Alpha SMS, and others, enabling you to keep customers informed and engaged
  • Chatbot integrations with platforms like Beauty Bot, Integrilla, and Notification Service, providing automated customer support and interaction
  • Google Maps integration to help customers easily find your business location and navigate to it
  • Social media integrations with Facebook and Instagram, making it easy to engage with customers and promote your business
  • Capability to implement your own API integrations, allowing for seamless integration with other tools and services that are specific to your business needs.