Altegio is an all-in-one cloud-based platform that empowers service companies to automate their business processes with ease. With Altegio, businesses can leverage the latest cutting-edge technologies, such as an online booking widget, a custom-branded mobile application, financial and inventory management tools, detailed analytics, a loyalty program, SMS and email marketing, IP telephony, and much more.

Online booking widget

• User-friendly online booking widget that can be easily customized to match your brand's style
• Simple and hassle-free installation on your website and partner platforms
• Lightning-fast performance on all devices, including smartphones and tablets
• Employee reviews that help you build trust and credibility with your customers
• SMS verification to confirm clients' phone numbers and prevent fraudulent bookings
• Automatic SMS notifications for booking confirmations, visit reminders, feedback requests, and other pre-defined templates
• Secure online payment options for customers to pay for their services
• Multiple booking options for customers to book appointments with multiple specialists and for multiple services in one go
• Smart scheduling feature that suggests the nearest available time slots for appointments
• A personalized client account where customers can view their visit history, and loyalty cards, and reschedule or cancel appointments
• Widget translation to more than 25 languages, making it easy for international customers to use
• Integration with Google Analytics to track website and booking widget performance
• Easy selection of city and location for large chains, simplifying the booking process for customers across multiple locations.

Appointment calendar

• User-friendly online calendar that can be easily accessed from any device, with 100% adaptation to mobile devices
• Compact and full-view modes provide different viewing options based on your needs
• Automatic equipment and office occupancy control, ensuring accurate scheduling and preventing overbooking
• Easy-to-use scheduling feature that allows you to set up appointments and manage your schedule in one window
• Convenient single window for viewing bookings and client data, providing quick access to important information
• Comprehensive logging of administrator actions for enhanced accountability and transparency
• Support for IP telephony, enabling you to make and receive calls directly from the platform
• PUSH notifications for real-time updates about rescheduling and cancellations, helping you stay on top of your schedule
• Mobile application designed specifically for administrators, allowing you to manage your schedule and bookings on the go with ease.

Client Database 

• Convenient single window for viewing all customer data, including contact information, visit history, and preferences
• More than 20 types of SMS and email notifications to keep customers informed and engaged
• Easy segmentation of customers by categories, such as age, gender, or visit frequency, for targeted marketing and promotions
• Customer search by more than 20 different parameters, allowing you to filter customers based on specific criteria
• Multi-channel communication options, including SMS, email, and PUSH notifications, for personalized newsletters and updates
• Chain visit history, enabling you to track customer visits across multiple locations
• Identification of multiple customer numbers to prevent duplicate bookings and streamline customer data
• Secure file storage and commenting features for customer-related notes
• Advanced customer preference analytics to gain insights into customer behavior 
• Discount and bonus options to reward loyal customers and incentivize repeat visits.

Financial and inventory control

• More than 5 analytics reports to gain insights into sales, expenses, and inventory performance
• Customizable payroll calculation charts to accurately calculate employee salaries and wages
• More than 30 calculation rules and criteria, making it easy to set up and manage financial calculations
• Single database of all inventory operations and documents, providing easy access to critical data
• Capability to work with multiple stores, streamlining inventory management across locations
• One-click payment functionality for fast and secure transactions
• Capability to download any report as an Excel file, allowing for easy data manipulation and analysis
• Sales and consumable materials analysis to identify trends and make informed business decisions
• Bills of materials and inventory check features to help you stay on top of inventory levels and optimize ordering processes
• Inventory balance tracking to ensure accurate stock management
• Control of settlements with suppliers to manage vendor payments and ensure timely and accurate accounting
• Support for barcode scanners, enabling fast and efficient inventory management.

Analytics and Statistics

• More than 10 detailed analytics reports to gain insights into various aspects of your business
• Basic metrics of the salon, the specialist, or the administrator in one window, allowing for easy access to key performance indicators
• Comprehensive analytics on employees, clients, and services, enabling you to track performance and identify areas for improvement
• Customer retention rate analysis to evaluate the effectiveness of your customer retention strategies
• Statistics of online bookings by sources, providing insights into the effectiveness of your marketing channels
• Support for chain locations, making it easy to manage multiple locations from a single platform
• Capability to download any report as an Excel file, allowing for easy data manipulation and analysis
• Sales and revenue reports to track your financial performance and identify opportunities for growth
• Inventory reports to track inventory levels, monitor stock movement, and prevent stockouts.

Loyalty program

• Cumulative discount systems and cashback options to reward customer loyalty and incentivize repeat business
• Gift cards and memberships to offer flexible payment options and attract new customers
• Referral program for clients, encouraging them to refer friends and family and earn rewards for successful referrals
• Multi-channel communication options, including SMS, email, and push notifications, to keep customers informed about discounts and bonuses
• Automatic issuing of discounts on the first online booking to incentivize new customers and encourage online bookings
• Fraud protection measures, such as phone number verification, to prevent fraudulent activities from both clients and employees
• Automated loyalty programs to reward customers for frequent visits and purchases
• Integration with social media platforms to increase brand awareness and reach a wider audience

Mobile application for clients

• All features available in online booking, whether on your website or other sources
• Single, intuitive booking interface for a seamless customer experience
• PUSH notifications, allowing customers to save on SMS notifications and stay updated with newsletters and promotions
• Geolocation and range determination of your company for easy location-based searches
• Repeat booking functionality, enabling customers to easily book appointments again with just a few clicks
• Customized design to match your brand's style and aesthetic
• Free support and updates to ensure that your app stays up-to-date and optimized for performance
• Application supported by Altegio technical specialists, providing expert assistance whenever you need it
• Ability to place the application on your own accounts in the AppStore and Google Play, making it easy for customers to find and download your app.

Integrations

• IP telephony integrations with providers such as MCN Telecom and Sipuni, allowing for easy phone communication with customers
• Online payment integrations to securely accept payments from customers
• SMS notification module integrations with providers such as IMOBIS, Pronto SMS, Alpha SMS, and others, enabling you to keep customers informed and engaged
• Chatbot integrations with platforms like Beauty Bot, Integrilla, and Notification Service, providing automated customer support and interaction
• Google Maps integration to help customers easily find your business location and navigate to it
• Social media integrations with Facebook and Instagram, making it easy to engage with customers and promote your business
• Capability to implement your own API integrations, allowing for seamless integration with other tools and services that are specific to your business needs.