What kind of SMS notifications are there? How can they be customized?

Altegio allows you to customize SMS notifications that are automatically sent to your customers and employees. You’ll be able to notify new and regular clients about the services and discounts you provide, as well as inform employees about new appointments, even if they are not at the workplace at the moment. 

With Altegio you can use several ways to send SMS notifications:

Automatic SMS notifications


You can learn more about the types of SMS notifications and how you can configure them in the article Types of notifications and configuration of templates. 

SMS notifications in the Appointment

Using Altegio you can also send individual SMS notifications to each client. There are two options to do this:

1. In the client’s card in the Clients Client Database section (for more information, see the Information in the client’s card article, Send message item)

2. In the Appointment using the Send message tab in the Client section.


SMS mailout

Altegio allows you to send SMS mailouts to clients. You can send SMS to all clients or to a specifically defined list of clients (for more information, see the Client Database article, Actions with the client base).