Creating a booking via online booking widget

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Automatic notification with booking details that will be sent to the client right after they create their appointment using the online booking widget. It’s used to send your client a confirmation of their appointment.

Configuring and editing

1. In the main menu go to the Settings — System settings — Notifications section and open the Types of notifications tab.

2. In the Clients booking type select Creating a booking via online booking widget and click Edit (the pencil button).

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3. Enable the notification by checking the box.

4. Either select one of three standard templates or create a new one.

5. Configure the Channels.

6. Click Save.

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Templates

1. You are booked for %SERVICE_TITLE% with %POSITION_TITLE% %MASTER_NAME% on %DATE% at %HOURMINUTES%. Details: %LINK%

2. You are booked for %SERVICE_TITLE% on %DATE% at %HOURMINUTES%. Details: %LINK%

3. You have booked an appointment on %DATE% at %HOURMINUTES%. Details: %LINK

4. Your own template.

Each template contains variables (links to appointment parameters). Instead of these parameters data about appointments will be displayed:

  • %SERVICE_TITLE% — name of the service/couple of services in the appointment
  • %POSITION_TITLE%  — position of an employee that you can indicate in the Online booking — Settings section:
    • Choose how you want your employees to be called in online booking,
    • "Employee", genitive case,
    • "Employee", dative case,
    • "Employee", plural form.
  • %MASTER_NAME% — employee’s name.
  • %HOURMINUTES_TILL% —  time before the appointment.
  • %DATE% — date of the upcoming appointment.
  • %DATETIME_SHORT% – date and time in a short sms-friendly format.
  • %CLIENT_NAME% — name of the client.
  • %LINK% — link to the detailed information about the upcoming appointment (rescheduling will be possible when following this link if you switched the ‘Deleting bookings’ option on in the Online booking — Settings section).


An example of the notification using the standard template:

‘You are booked for Beard trim with barber Alex on January 18 at 7 PM. Details: [link with a booking description]’

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